Thank you for your detailed analysis and for acknowledging a hardware problem as something other than a minor one. It’s incredibly disingenuous for others without any relationship to Wyze to suggest that the night vision on cams universally requires lots of artificial light or sunlight, ideally during the day. What? Or to make things worse, send static SCREENSHOTS to justify this absurd defense for a motion VIDEO camera. So thank you for your thoughtful examination rather than an attempt to ignore a customer’s problem.
Wyze was, well, wise to promote this “community forum” as primarily member-to-member interactions, because I suspect that otherwise, these random and often rude responses would lose Wyze customers. Wyze Quality Assurance or other customer-facing roles could quickly generate database results that show how many customers delete their accounts, never return or post to the forum, or buy products based on their interactions with others or specific people in this forum. They’d be amazed at what they found to the point of banning some people.
With that said, I’ll decide whether to escalate my hardware problem to Wyze Support, treat Wyze cams like disposable contact lenses by replacing them with new ones, or buy future cameras elsewhere. I currently have five Wyze years-old cams experiencing “very minor” decline. So it’s a more significant decision whether to consider this an ongoing fun, inexpensive experiment for myself, whether I need to redirect my investment into a different camera ecosystem altogether, or even mix-and-match. So it’s not a good idea for others to subtly suggest that those who report problems shut-up because everything’s fine. Your response style is a welcome reprieve from that. So thank you once again. I have some decisions to make, so I’ll mark your response “solved” and bid my post a fond adieu.