Does anyone know if V2 or V3 FW reversion will lose a cam plus license?

[carverofchoice]

I think it is possibly incremental (what features are available with which firmware) because at first it was basically just a name change from Complete Motion Capture to Cam Plus, so it will probably work for cloud events on firmware preceding the Cam Plus name (1 year ago). But while it’s been called Cam Plus it has gone through stages of adding more and more to what AI features are included, and I know there have been some necessary firmware upgrades in order to be able to fully take advantage of some of the added features. Apparently this is why V2’s have possible beta features with the AI that V3’s do not have the ability to do. In the last AMA, they said that the firmware version can definitely affect what AI features are available:

@carverofchoice

Why does the AI work differently for different cam versions?

(Continued explanation part of question)
For example, V2’s and Pan Cams can do Person detection, Face recognition, Package detection, Vehicle detection, Pet detection, Barking, Meowing, Crying, etc.

But V3’s Facial detection doesn’t work and WCO’s don’t even have the option, and many of the others aren’t available to them either. Shouldn’t the AI just analyze ANY video or pixels all the same since it’s done on the cloud not on the camera? Why does it make a big difference what the source is (which cam/device)? Shouldn’t they all have the same AI features working the same way?

When will V3’s be able to do all the extra stuff V2’s can do? And why are V2’s getting the special treatment and extra features first? Shouldn’t the default be to cater for the V3 FIRST as a priority, then do the V2’s afterward?

@WyzeWenjiang

Thanks for asking the question! Yes, you are right. We are building the same set of AI features for all devices. But the AI features are depending on the firmware factor and also the use cases. Package detection is most popular for Front Door Cam or Doorbell, and may not make much sense indoors. Also, several features are in the pilot testing right now, like 3 types of sound detection, face recognition, etc. We’ll bring the AI features to as many types of devices as we can. Thank you for testing our face recognition, and we are very sorry that it is not working on your V3. Please make sure you have it turned on and reach out to us if you still have an issue.

[Original Answer also initially said WCO didn’t have any of the sound detection AI options because WCO doesn’t have a microphone, but when it was pointed out that the WCO does have a microphone, this part of the answer was removed]

So, a person could look through all the Firmware release notes for anything talking about Cam Plus features and see where those lines are drawn.