Distorted images


#1

After a week that I bought the camera, the image on my camera became distorted and now there are colored lines on the screen and I can’t see anything anymore. What is the problem? I wanted to monitor my dog but I can’t see anything!!


#2

You will probably need a camera replacement. This forum is primarily a user to user community. If you don’t get a helpful reply here, I suggest you contact Wyze Support for more help. You might want to go ahead and submit your ticket now as there is somewhat of a backlog. If you end up getting the issue resolved before support contacts you, then you can always let them that it’s already resolved.