I have bought over 20 Wyse cameras for my family and friends and recommended them highly - that is until now.
One of my V2 cameras quit working. It was only about two months old. I contacted Wyse technical support and was told by the tech to download a program called “Route This” to diagnose what was wrong with my camera. I was told to use the access code WYSE with this app.
So I download the Route This app and guess what - WYSE is an invalid code. I went back to tech support and was told my problem would be escalated to a level 2 tech. That was five days ago and I have heard nothing back. I expected better from Wyse.
My camera shows a error code 90 when I address it from the Wyse app on my smartphone. It also has a yellow/orange? LED which is solid. I have tried the reset and nothing changes.
These cameras seemed like a good buy for what I wanted to do - but I guess this comes with a price of no support. If anyone has a clue on what is wrong, I would like to hear.