I’ve been using wyze for quite some time now. Several cameras on the inside of my house. We started using a camera for my daughter’s monitor. I’ve seen several people talking about a iPad or Android device having the feed freeze constantly at a given time all the time. this has been happening with my baby monitor overnight. Quite frankly, that’s a huge problem. I can’t risk having my baby monitor watching my child freeze in the middle of the night God forbid something happen. I really like wise, and I hope they make this right soon. But this has been a constant struggle for the last four or five months, I’ve said something before in these forms, and nothing’s been done or addressed. It almost appears, and seems that through time and updates this issue has gotten more frequent and worse.
If anyone has a tip or trick to help resolve this issue, please let me know! That would be great. But I have contacted Wyze several times and not got a single response. Pretty annoying and disheartening considering they’re usually pretty good about things. I understand the pandemic has everybody in a rush and forgetting things and dismissing emails, and I get that, but a baby monitor is kind of important. And this issue has been going on long enough for me to to from frustrated to pretty angry. I really don’t want to have to go buy another monitor another brand. I love this ecosystem a lot.