I came here this evening to raise this same question that has apparently been brewing here for some time. Allow me to illustrate with a very real-world example–my own.
I have a basic Wyze camera in my garage. I added a Wyze Sense contact sensor to monitor my garage door. I have the app set up to notify every time the garage door opens or closes, and when the door has been open for longer than a given time. It all works beautifully with the exception of the notifications. All three notifications use the same sound–the sound also used by the Walmart app to alert me that I haven’t spent enough money there. (and several other apps use the same tone).
This weekend I set up a second camera (a pan/tilt model) to monitor one of the two litterboxes in the house. We have two cats at present and someone has been leaving illicit deposits outside that litter box. When that motion sense trips, we want to see it ASAP and see what’s going on down there. And of course, its the same sound as ther garage uses.
This afternoon, that default tone sounded, it might have been the garage door, it might have been Walmart, Kroger or one of several other stores that miss us, or it might have been that one of my cats was using the litter box. But right after that alert, another alert sounded on my devices. I knew in under a second that the Ring doorbell at my front door had detected motion. And I’ll admit that I laughed. It can’t be all that hard adding custom sounds if Ring did it.
Here’s the bottom line. Yes, i could use an additional app or two to give the Wyze alerts unique sounds. I could handle it, but my wife would have a cat. She’s not an engineer or a tech geek like me. If Wyze wants to grow market share and revenue, it needs an app that can give the desired results to my non-tech wife (“it just works”) along with the flexibility I prefer (“hmmm… if I do this and this, I could probably do that. Let’s build it and see.”)
It all depends on what Wyze wants where the company wants the future to go. The app as it is isn’t usable for serious security applications. When we get an alert, we need to know what it is, preferably without having to look at the screen.