Detection zone V1

I can no longer set detection zones on my V1 cams. (V2’s are fine). All I get is the spinning indicator but it never connects to image. Any one else?

Which app version are you using? I’m using Android and I can set detection zones on v 2.13.119 but it looks like you’re on iOS.

I’m on V2.14.22 on iOS.

Dennis

Are all your v1 cams affected by this? Did you try restarting your iOS device? I’ll see if any @Mavens with iOS has seen this issue.

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Dropping in, no V1 experience and I am an Android’er. Good luck!

I don’t have any issues with V2, Pan, or outdoor cameras on IOS Bata version 2.14.31. I don’t have any V1s though.

Just V1’s …I have three from 2017. My four V2’s are fine. Outdoors Cams are good, although they have PIR detection not video zone. Reboot Cams and iOS with no luck.

Dennis

I would submit a ticket if you can’t get it to work because it could be a bug. https://support.wyzecam.com/hc/en-us/requests/new

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That was my next move.
Thanks for feedback.

Dennis

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