Detection Zone keeps resetting

Hi all,

Been using the Motion Zone detection in the app. Works great to reduce the amount of false alerts. The problem is that the set zone gets reset from time to time. Has anyone had this and did you figure why this happens?

My conclusion is that when the app updates, the Detection Zone gets reset. I am on latest Android prior to Android 10.

This has been an ongoing issue for months for me.

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My belief at this time is it keeps changing every time you enter until you hit on what it wants. I am on iOS, you are on Android. Seems to be much worse on smaller devices. I can’t even set a competent detection zone on smaller devices, like my phone. I have learned to set my detection zones on tablets, but this is a bug I think needs to be discussed.

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I found that if I set the detection zone (or any setting), I would stay on that page in the app for about 30 seconds, and then use the app back button, not the phone back button. That method has been more reliable for me. This is due to my upload speed. Hope that helps. :slight_smile: