Deleted rules for removed devices still running

I think you’re on the new rule engine now.
Could you provide the following information:

  1. what’s your ghost rule name?
  2. when it happened?
  3. could you provide more details, such as the time condition, device name device trigger, device actions, etc?

Look at the run history for my Radon plug. It ran at midnight, 4 am, 10 am, noon, and 2 pm but I previously deleted the rules or modified existing rules for these run times. The unchanged existing rules are running as scheduled.

Thanks for the reply. The ghost rules are all schedules. One would be called Night Light, turns on around 1130p and off 537a. All times are CST. The other ones all only have an off time of 720a, and they would be called In Cams OFF, OUT Cams OFF, Contacts OFF, and Sensors OFF.

It’s worth noting that I have removed all schedules in my app at the moment for troubleshooting, and none of these show up in my rules history when they run.

Please let me know if you need more info.

-Mike

Could you submit a log?

Thank you, we’ll look into it.

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@WyzeQi thanks so much, I appreciate your help!

Hi Mike, we solved this issue yesterday. Could you try again to see if the ghost rules still exist?

I am experiencing this issue RIGHT OUT OF THE BOX. It has only been installed for 3 days and have the phantom schedule thing going on.
Now that I see this is a systemic issue, think I’ll just send it back for refund…along with a poor review…

Welcome to the forum @TeeCelly.

Can you elaborate more on your issue?
Which product? What are the behaviors?

Did you set up a rule and delete the rule and the rule is still operating?

The community may be able to provide some assistance.

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Hi @TeeCelly Could you give me more information about your issue? Like @R.Good mentioned in the reply above.

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