I am beyond disappointed with the lack of service Wyze has provided regarding my order. I had to continually keep responding, in my own ticket that I opened on 5/4 and did not receive a response back from a Wyze Customer Service Representative until 11:51pm on 5/13, after my order finally delivered damaged and mis-routed by the carrier.
Yet, I’m still in the process of trying to rectify the matter with the company because I can only get a response back from the representative every 24 hours at around 11pm.
I used to recommend this company and their products. I will no longer recommend them when they are clearly seeking profit in a state of uncertainty from their patrons.
Very disappointed, indeed.