i got an auto response email to my email sent to firstname.lastname@example.org today. It said
This email is not monitored. If you have questions, please contact us at support.wyzecam.com. Thank you!
So I clicked the link to email email@example.com instead and got another auto response that said…
This email address is not monitored.
If you need help, please visit our Wyze Support site https://support.wyzecam.com and click the Support button on the bottom right. You can use it to troubleshoot issues, browse our support content, and contact our Wizards team directly for help if you need it.
If we’re already working with you on an issue, reply to us in the original email thread.
Thank you for being part of Wyze.
So i went to https://support.wyzecam.com and didn’t see any channel to provide feedback about things like this that seem like they should be fixed. (the initial auto-reply link needs to be linked to the support webpage, not an additional unmonitored email account).
All of this feedback came about as the result of me receiving a " Your order has shipped." email today Feb 19 for my Wyze doorbell that was already delivered on feb 1st! LOL!
[Mod Edit]: Your post was merged to this category since it is not a request for a Product or Service enhancement by Wyze.