Anyone know how to reach a human at customer service?
I just call the number and wait if I want to talk to a person:
By phone: (206) 339-9646 Available Monday - Friday 5 am - 6 pm PT and Saturday 8 am - 4 pm PT
Or sometimes I want to deal with support at my convenience by email:
Email is good for dealing with something over several days in cracks of time that are convenient for you. If you call by phone, I have heard that calling earlier is quicker. They can have some backed up hold times later in the day. I just put my phone on speaker and do something else while I wait for my turn. Phone is best for getting something handled a little quicker (ie: mostly in a single event, rather than over the course of several emails spread days apart).
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