Every time I view one of my cameras from my phone app I get an alert to update the base station. I have done that several times a day and the alert keeps coming back.
The alert is telling you to update the firmware on the base. You are not doing that several times a day are You What version of firmware is on the base now?
Base is running 184.108.40.206. It shows that a new firmware update is available, 220.127.116.11 but it never updates.
You can do it manually like this. You need a clean SD card. Only takes a few min. and make sure you follow the directions>
I would recommend against updating to 18.104.22.168. Many people including myself have experienced loss of communication with the Base station using this firmware. Wait for a higher version.
Are you trying the bulk update download? None of my 4 outdoor cams or base stations have completed an update via bulk download - they timeout every time. I update each of them one at a time and I don’t let my phone screen timeout until the update is complete.