Constant package detection notices every 3-4 min ALL day

[SlabSlayer]

Not sure what cam you are using for this. Since you posted into a thread tagged Video Doorbell, I will assume it is the VDBv1.

There are several wishlist requests asking to change this. Also, several other cams have individual AI notification toggles which will also be released in the V3 soon.

Regardless… Since the package isn’t moving, there IS something else within the frame that IS causing it to trigger a Motion Event. Finding that trigger is a matter of close video inspection for lighting, not just movement.

Since most Wyze cams don’t use PIR (except WCO), they rely on Light Pixellation Algorythims to compare the light brightness changes between adjacent pixels. The greater the variance and the greater the number of pixels changing, the greater the chance it surpasses the sensitivity threshold.

Sunbeams, leaves reflecting sunlight, reflections off windows and cars, the sun popping out from behind the clouds, all can trigger a motion event…not to mention the bugs, birds, and spiders. The effect is increased on breezy day or sunny day with intermittent clouds.

If there is any area within the Included Detection Zone that shows this light change, the Motion Event fires off. Then, if there is any object within the Included DZ that resembles the AI you have set, it returns the AI Event tag. This is why it keeps tagging your delivery. My doormats caused the same effect.

A couple things you can do to reduce the effect after you review your event videos:

• Reduce your Detection Sensitivity (requires greater light changes to induce a trigger)

• Widen the Excluded Detection Zone to block out the areas that reveal the motion or the lighting changes. It helps to have Motion Tagging on to identify these IF your cam supports it (some, like the VDBv1, don’t).

• If you have this issue only when the package is there, you can exclude the package with a DZ change until you retrieve it, then sent the DZ back. That way you still have detection and notifications on for other events in the Included DZ.

A disclaimer though… The VDBv1 detection zone has been previously reported by some users as not working properly since a previous Firmware update some time ago. It all depends on the Firmware version you have. I highly recommend NOT updating your firmware if you have the VDBv1 and it is operating!

Here are some of the Wishlist items you can vote on and post your comments:

AI Vehicle and Package Notification Proposal

Using CamPlus with a V3 I had to totally shut off vehicle notifications and recordings due to getting a plethora of annoying notifications and recordings every minute or so when a friend’s vehicle was parked in my driveway. What I propose to Wyze for fixing this: add two CamPlus user settings user setting: maximum vehicle notifications for same vehicle and position, allow for unlimited or none user setting: minimum vehicle notification time in seconds Allow for no delay If Wyze wants t…

Background/Ignore settings for Smart detection

I love the Smart Detection features, but I have had to turn off Package Detection because both my Video Doorbell and Cam v3 keep detecting shelves/doormats in its view as packages whenever there’s a slight lighting change or movement. Not only does this send useless notifications, but for my Doorbell it wastes battery power. I think it would be useful to allow users to set a “background image” where the camera ignores anything that always stays in the camera’s view. Maybe use some sort of motio…