Constant errors viewing live feed [Moved]

support

#1

Multiple times a day, I will have to reboot my phone just to be able to see the live feed from my cam. This does not always work, sometimes I will have to reboot multiple times. It just says “Connection failed (-91), then Connection failed (0)” in a constant loop. This is very annoying. I am still getting alerts to the motion, and can view the playback of the alert, but cannot see a live feed. Any help would be appreciated. Thanks


#2

Sounds like spotty wifi to me. But perhaps removing and reinstalling the app might improve? Or maybe try joining the beta and installing the latest app and cutting edge firmware.


#3

I would be surprised if it was the wifi, the device is not far from router (unless my 2.4 ghz is jammed, I dont have many devices on that spectrum). I will give the beta a try. Do you know can I get out of the beta if that does not work?


#4

@Stevieeeeeee I have the same issue. I purchased some smart outlets to plug my cameras into so I can reboot them remotely. Not an ideal solution I know, but it’s what works for me right now

I should note, I recently joined the Beta, and after updating my app and cameras firmware, it does connect almost all the time now.


#5

@kpkammer I have already ordered some! Thanks for the suggestion.


#6

Same problem here, how do I “join the beta”???


#7

@willfire67 https://www.wyzecam.com/forums/topic/how-to-join-our-beta-program/