connection to unsecured wifi

support

#1

Just received 2 v2 cameras.

Set one up at home in mere minutes, no problem. Cool!

Brought other unit to work today to see if I could utilize the provided, open, unsecured, available wifi network to show the view out my 2nd story office window. Nope. Setup failed - never “connected”. I discovered somewhere in the forum comments: Unsecured wifi not supported.

I’m curious why not?

Thanks!


#2

I’m not sure where you read that unsecured wifi is not supported. That’s not true. If you try to connect to an unsecured wifi and leave the password field blank, you will get this screen:

If you click “No Password”, the camera will go ahead and connect to the unsecured network. I’d be a little concerned, though, about the camera getting hacked in that environment.

 

HOWEVER, there are two reasons you may be having trouble:

  1. Your open network is 5GHz only. WyzeCam requires a 2.4GHz network and will not connect to a 5GHz only network.

  2. Your open wifi has a landing page. In other words, when you connect to the network with your phone or computer, a screen comes up where you have to click a button to accept terms and conditions, or something similar. If so, the WyzeCam will not be able to get past this page. Landing pages are common with public wifi such as hotels and airports.

The workaround for #2 is to use a travel router to serve as a bridge between the public wifi and camera. Once you connect to the public wifi through the travel router with your phone or computer (dealing with the landing page), then the camera will not need to deal with the landing page for its connection. You would need a travel router that supports WISP protocol such as the one linked below. One advantage of this approach is that it essentially adds VPN-like security to the open wifi setup.

GL.iNet GL-MT300N-V2 Mini Travel Router


#3

Once the bridge is completed and the travel router is connected to the hotel WiFi, am i able to take my phone with me and use the Wyze Cam just like I would if I were at home. Also, anyone able to make a YouTube video to walk a non tech person through on how to set this up.


#4

Correct. You have to use your phone (or a laptop or tablet) to get the travel router connected to the hotel wifi. After that, you can take your phone with you and connect back to the camera. The only glitch would be if the hotel has a setup where it times out and you have to click through a landing page again to reconnect. I have only seen that rarely and usually it’s a 24-hour timeout.

If I get time, I’ll try to type up some simple instructions to set up and connect the router. Can’t promise when I’ll get to it though.


#5

Thanks for the quick reply. I am going to give it a try and see if I can muddle through this one. If not I will wait for instructions.

 

Thanks again


#6

Jasper, I’ve got a draft of instructions for setting up the GL.iNet. Just need to get it reviewed/edited and I’ll post it. Early this week, hopefully.


#7

No worries. I will give it a go later this week on travel. If it works great if. It I will wait on your instructions once you get them posted.

 

Thanks again for the help.


#8

Jasper,

I’ve attached the travel router instructions. Let me know if you have any questions.

Travel-Router-Instructions.pdf (1.24 MB)


#9

Thanks. I will give it a try.


#10

RickO,

Just wanted to send you a HUGE thank you for taking the time to create these excellent instructions. I plan on using this setup on an upcoming trip to utilize hotel WiFi (which will no doubt have a landing/portal page) with a couple Wyze cams.

Brian


#11

You’re very welcome.