Hi There,
I have planted a few Wyze Cam Pans at my elderly mom’s house in a slow internet region (download speed is 0.5-1 Mb) to monitor her. They were all working fine until a couple of years ago (that’s when I couldn’t go back for a visit due to the pandemic). All of a sudden all cameras started showing “Connection Failed” but they still record events!! I’m now back to the region and trying to figure out the problem. I’ve tried the 2 recommended solutions (i.e. power cycle the camera and force close the app) and none of them worked. I even reset the camera a few times, and made sure my account and internet passwords are not the same and yet nothing!
I can’t use any of the features of the application to move the lens (currently stuck in a down position) or reset the device or anything else.
Does anybody know what the issue is? Is it just because of the internet speed (the speed was bad even when they were all working!). Is there a way to at least adjust some of the settings of the camera (like lens position) without using the internet?
Thanks