Connecting to lock when away from home

[DreadPirateRush]

Hi @auhnivek. Please check this recent topic on your lock issue.

RESOLVED: Wyze Lock WiFi Commands Not Functioning - Service Outage 3/26/2020

3/26/20 6:54 PM PT - All Wyze Locks should function normally now. We are wrapping up root cause analysis so we can prevent similar experiences in the future. Thanks for your patience during this process. If you have any trouble with your Wyze Lock, please reach out to our support team at support.wyzecam.com. 3/26/20 3:49 PM PT - We have mostly resolved this issue. All locks that were installed prior to the outage should be functioning normally now. Locks that were installed (or reinstalled) du…