Conflciting sleep data for watch/app

I’ve used the watch’s sleep tracker fro two nights now. For each night, the summary I get on the watch for wake/light/deep times differ substantially although the sum of all three is roughly the same. In particular, the app shows an ‘awake’ time of over an hour while the watch itself shows an ‘awake’ time of only a few minutes and a larger amount of ‘deep’ time.

Hi @jrisken I had that happen once but didn’t repeat. Make sure the app is not having trouble with Sync/Connect. Reboot the watch and phone. If it continues, create a log and open a support ticket.

I’ll try that. In general, I leave bluetooth off so the connection with the watch is not constant. I am assuming that when I turn bluetooth on things will synch, but maybe that’s where the error (in my thinking or in the implementation) is,
last night’s data: Wake: :05 watch, 2:09 app; light: 4:27 watch, 3:16 app; Deep: 1:50 watch, :57 app

Leave my phone off at night until late morning. Turn on to check data on watch and cameras. Thinking it may just be a hickup in the app somewhere. My one time error on sleep length was:
Watch = 7hr 24 min / App = 3hr 34min.

Wyse watch 47 no sleep data. I got it for 3 days and now for 2 nights, no sleep data. It’s a good watch to check the time.

Since since restarting the phone and the watch per someone else’s suggestion everything has worked okay for me

Maybe the app needs a refresh option like when you pull down on most iPhone apps, they will refresh the data. My watch show I slept almost six hours last night, but the phone app show 1 minute. It would be nice to be able to resync the app before the watch dumps that data.

Sync issue: Last night I slept 7+ hours, woke up and the app sync’d and logged the 7 hours sleep. Yesterday was a 20+ hour work day, so I ended up sleeping another 3 hours after 30 minutes of tossing and turning. Now, the phone app only shows the last 3 hours, but the watch shows correctly the entire 11 hour sleep cycle. This isn’t the first time this has happened. It also didn’t record in the app, my SpO2 reading at the 7 hour wake up. The data, at least for the sleep is still correct in the watch, but the app, which should have much more computing capabilities, can’t seem to get it.
Anyone else seeing this?

So, this has happened three nights in a row. Hard to find a pattern. I thought maybe if I didn’t sync the data on the app with the watch, it wouldn’t think awake time was the place to start the sleep cycle. Last night, the watch dumped the first half of my sleep cycle and only displays sleep as the point of my restroom break until my alarm went off and I started my day.