I have been paying for CMC a couple of months, all I see is 15 sec videos, how do i view CMC?
It stops when there is no motion. If you walk around in front of the camera for 2 minutes it is supposed to record the whole time. If your resulting clip is still just 12 seconds then CMC is not working. Probably want to contact support.
Do you have CMC enabled in the app settings for the camera you are viewing?
Do you also have Person Detection enable for the same camera? If so you must disable Person Detection. CMC and PD will not work together, yet.