When im home, i can view camera with no problems whatsoever,voice and everything works. When i leave my house and I go to the app. it trys to connect but it never can. THIS is the whole reason I bought this camera. it has literally been a paperweight since 5/21. I’ve sent a support ticket with my log. So i then brought the camera to my work. I set it up on their router, and the difference is it works here. I can view the camera when im not on wifi, i left work and was able to view my desk. Does ANYBODY have any advice for my situation? my best guess is that its my router but don’t understand what.