Can't reconnect after putting in SD card


#1

Hi all,
I unplugged my camera, put in a micro SD card (that seems the be the one others use successfully), plugged my camera back in, and went to the device’s local settings – but the camera did not recognize the SD card AND it says the device is offline. What are my next steps?


#2

I had a similar experience. I tried performing setup again per the instructions (using button underneath) and it did connect the third time I tried it. Don’t know why it didn’t seem to work the first two times. It is all working fine for me now. Hope this helps…


#3

Try formatting it on your computer in FAT32 format.


#4

I have 4 WYZE CAM V2 and had a similar problem. All connected and worked fine without cards but when cards were added it was challenging to get them to connect and work reliably. Used 3 different brands of cards with appropriate speed ratings (32 Bbyte SanDisk, Lexar and Kingston), After many tries and trying different things all seem to be working now. Two things that I think were key factors:

1 starting all over by doing a factory reset on the cam, reconnection, etc.
2 Doing a reformat using the SDA Format Application(not Microsoft App)
https://www.sdcard.org/downloads/formatter_4/

I found that using the Microsoft App in Windows 10 didn’t necessarily fix the problem. Based on my experience there appears to be issues when using MicroSD Cards with these devices. I don’t know if using the MicroSD Card that WYZE sells eliminates the problem. My devices have now been running for about 4 days with issues since “resolving” the problems. Other than that issue the devices have functioned without any hick ups.