I got my Wyze robot vacuum and was excited about setting it up. I was following the instructions within the app and it says to press both buttons at the same time until it says “WiFi connection has been reset”. I can’t for the life of me get it to do this. Here is what I see/hear:
While holding both buttons I hear “Powering On” and then something in ‘non-English’. I cannot get it to blink
I did get it to blink at one point, but it was blinking white, orange and red, not the white it should be blinking.
Hi @aaron.hintzsche,
It sounds like you possibly have a device with a pir-release Firmware. I think you should contact Support and see what they can do: Wyze Support Live support is also available: +1-206-339-9646 Monday - Friday 5 am - 6 pm PT Saturday 8 am - 4 pm PT
I’ve found that live support is usually much quicker in response.
Keep us posted!
That surprises, but pleases me, that it was that simple. People who are multilingual frequently say how difficult English is - I guess it just takes the Vac more juice to be able to speak it!
Glad it worked out
