I just received a cam pan this weekend and I set it up including the app updating to the cam to the latest firmware. My intent was to use RTSP for use with another software that I have outdoor cams setup with. I started trying to update the firmware using the manual method and have not been able to do so. I talked with support and did not end up getting a resolution.
I decided to try to roll the firmware back to a different version and have been unable to get the firmware version to change at all from the latest version release of 22.214.171.124. I’ve tried the factory reset and the firmware still stays at the latest.
Android app both normal and signed up for beta. 8GB Sandisk class 10 MicroSD card formatted to FAT using windows, using SD Card Formatter, using the built in cam.
Looking for any help here.