Can't find wifi

upon setup, i’m typing in the name of my wifi connection and then the password. however, the camera keeps telling me that it can’t find the specified network. why would it do that? this is my fifth cam and i haven’t come across this noise until now.

Are you by chance on iOS and is your phone connected to a 5 GHz wireless network?

I am using an iPhone and the other cams are currently connected.

Chances are your iPhone has connected to your 5GHz network. (iPhones and many other smartphones prefer to choose the 5GHz band over the 2.4GHz band).

The ‘fix’ is to temporarily disable the 5GHz network on your router.
Next, on your iPhone, turn WiFi off then back on. This will cause the iPhone to associate with the router’s 2.4GHz network. Then go through the Add Device procedure with the Wyze app. If the gods of WiFi are with you, the camera will connect successfully to the 2.4GHz radio.

Once that’s done, you can re-enable the 5GHz network on your router.

1 Like

Or try naming your 2.4 and 5 GHz networks with the same SSID using the same passphrase. At least that works for me using an iPhone 8 and iOS 12.x, 13,0, 13.1, and 13.2. Haven’t had a problem with any Wyze device finding my WiFi.

1 Like

Works this way for me on Android 9.

1 Like