Just received my WyzeCam v2 yesterday, and took a couple of manual videos today, which I would like to watch on my computer monitor. The FAQ states that “Videos and photos are stored in your phone’s gallery and can be accessed either through the Album in the Wyze App or your phone’s photo gallery.” I see and can play them on my phone from the Wyze App Album, but they are nowhere to be found in my phone’s gallery (so I can watch them on a larger screen). Any hints about how to access them? My phone is a Motorola Moto X running Android 5.1. Thanks in advance! Stan
If it works like iOS, there should be an album called “Wyze” in the gallery.
Thanks Rick. I anticipated a Wyze album in the gallery, just you suggest, and just as I have for a couple of other apps on my phone, but it’s not there. There is a new album called Snapshots which has the photos I’ve taken with the Wyze, but it doesn’t have any of the videos I’ve taken with it.
In iOS, the videos and photos are all mixed together in the one “Wyze” album. I don’t use the Android app, so I don’t know how it works there. Hopefully someone that uses Android will chime in.
Stan, I find my videos using file manager…
My photos are also in the Snapshot folder like yours however the videos are stored in manual folder! Good luck.
I am running Android 7.0
I have recorded a bunch of time lapse movies, downloaded them to my phone with the Wyze app, and can watch them from within the android Wyze app (even when offline). I want to transfer them to my PC to store and view there, but I cannot find the files in the phone’s file system. I have checked the location indicated in this post (Root>Phone Storage>Wyze>Camera>manual) and all the other folders under Wyze and many other folders elsewhere (DCIM, movies, etc.), but I cannot find them so far. Any suggestions where else to look, or reason why they wouldn’t show up in the referenced folder?
Did you tap the Album button after tapping the More button from the camera’s live feed? (that’s where it is in iOS anyway).
Edit: That album should be its own album in the phone’s gallery/camera roll. Again, at least it is on iOS.
I finally found them myself and thought I would share in case it helps someone else. They are really hidden. Here is the folder path as reported by Windows with the phone mounted for one of the time lapse videos I took:
Each time time lapse video is in a sub-folder under: PhoneName\Internal storage\HL\API\timelapse\CAA8E036424\
It appears that in each folder there is a duplicate video file by another name: record.h264. The file size of both this file and the .mp4 is very close and both appear to be identical when played back as far as I can tell.
There are some folders that do not have video files in them. These may have been instance where the download was started but failed to complete or cancelled before it was complete.
Mine seem to be scattered in several different albums in my Gallery (Android). They are:
2CAA8E06824c - 8 files
cam - 3 files
manual - 2 files
Snapshot - 2 files
Video - 341 files
Is there something I need to do in my setup to get these consolidated? Or at least for those going forward?
I think that is a known glitch where the MAC address of the camera is used instead of the Camera name or Wyze. Some of those MAC address/name glitches were addressed in the last app update. Not sure on those. As for consolidation, not sure we use an iPhone. Sorry I could not be of more help.
That isn’t a glitch. Only the Wyze app can talk to the Wyze servers and translate MACs into the names given to the cameras by each user. I am not aware of any other app, including TinyCam, that can translate those MAC address associated files into the camera names.