Cant connect away from home on wifi

ios
#1

Hello
I am trying to connect to my cameras while at work from my iphone with Wyze App
I can connect if on 4g but if I am connected to the wifi I can’t.
I tried it from other places with their wifi, and it won’t connect.
Works fine at home and fine if not trying to use wifi.
Why is this happening?

#2

The wifi at my work places block streaming stuff. I can view Wyze event video but can’t connect to the live stream. Might be your case too. I briefly disconnect from wifi on mobile when I want to view my cams live.

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#3

Thank you Tony!
I can stream tv and movies on my phone, so it would seem odd the video wouldn’t work from here.
I did try it at other places like the library, a mcdonalds, walmart. It doesn’t work there either unless I disconnect from wifi. I also get notifications but cannot view them unless I am off the wifi or at home

#4

I’d guess it’s the public wifis are just locked down in your area. Bummer! Glad I could help!

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