Can't add Wyze cam to Wyze app


So I buy my cameras from the wyze app and I’m having the same problem! I don’t understand Chinese and it’s too fast to use a translator app!


@Tonejer Would you please post a photo of the product label on the bottom of the camera? We will ask someone from Wyze to look into this. If you have filed a support ticket, please post that number too. Thanks.


Wyze is already swapping out my camera!