I’ve open a support case, but, while I wait for a reply, I thought I would try posting here as well.
First, the bridge pairs fine with my Pan camera. Steady blue light. Check.
When I try “Add Product” then pick a sensor type, always the resulting screen is empty. It only has a “Refresh” button.
So, I then use the included tool to reset the sensor.
The motion sensor will flash the red light 3 times. However, the contact sensors flash 5 times when resetting with the tool.
Regardless of the type of sensor, they do not appear in the app, either before or after tapping the “Refresh” button.
Also, I have tried removing the batteries of the sensors so that they will reboot. After rebooting, the result is the same.
Any thoughts, ideas, suggestions?