When I attempted to view my camera feed this morning, the wyze app asked me log in to my account. At that point I inserted my username and password but was told my password was incorrect. After I tried a second time with the same password that I know is right, I got the same message.
Since I didn’t want to get locked out of my account by trying to log in too many times, I decided to change my password. Although the new password I chose was consistent with the requirements (atleast 10 characters, an uppercase letter, a lowercase letter, a number and no portion of my email or username), I couldn’t reset the password because I was told either my username or password is invalid. I tried more than one new password and I still get the same invalid message.
So now I am effectively locked out of my account since it is saying my old password is incorrect and any password I select to be the new password for my account is deemed invalid. Can someone please help.