Can no longer enable Person Detection

[jaydee]

The person detection used to work, but stopped working recently.
When I try to enable it, it just shows an ad for the camera (mine is a Pan Cam):

FW: 4.20.3.48
Device model: Wyze Cam Pan

[rbruceporter]

It would appear that you have no cameras installed. Try logging out of the app and back in.

[jaydee]

I signed out and back in and still same problem.
There’s no issue with the camera feed, just the fact I can’t re-enable “Person Detection”.

(BTW, I’m using the RTSP firmware, if that makes a difference).

[rbruceporter]

Yes that explains it. Person detection is not included in the RTSP software.

[jaydee]

Thanks for the reply!
Is there a page on how to ideally downgrade from the RTSP firmware?

[Bam]

well first off, here is a link to the firmware release notes and thus the firmware files you will need.

Release Notes & Firmware

flashing back to original firmware is similar to how you flashed the rtsp just with a different file on the card for doing the flash.

@DreadPirateRush

1. Download a specific version of firmware, unzip it, put it on root directory of your SD card and rename it to ‘demo.bin’
2. Power off your camera, insert your SD card
3. Hold the setup button, plug in your USB cable, keep holding the setup button for 3-6 seconds until the light is solid blue, then release the button.
4. Wait for 3-4 minutes. The camera will reboot and change light status during this time.
5. After it is done, your camera should be functioning with original setup. No need to re-setup your camera! instructions…

this should be all you need to do.