Cams won't record but will live stream

Cameras
1

Two of my v2 cams won’t record to the cloud. So I put an SD card in one, but it won’t record to that either, even though it does recognize the card.
Another cam has been recording to the cloud which I can view regularly. Now it says, “Nothing to see here Once you connect a camera, you’ll be able to find events here” It is livestreaming though. It did this once before, and a few minutes later everything was there for the last 2 weeks. Now there’s nothing.

2

Have you made sure that you don’t have any filters in the events tab?
Also try:
Power cycling

https://support.wyzecam.com/hc/en-us/search/click?data=BAh7CjoHaWRsKwjYDIfTUwA6CXR5cGVJIgxhcnRpY2xlBjoGRVQ6CHVybEkiXmh0dHBzOi8vc3VwcG9ydC53eXplY2FtLmNvbS9oYy9lbi11cy9hcnRpY2xlcy8zNjAwMzExMjg3OTItSG93LXRvLXBvd2VyLWN5Y2xlLXRoZS1jYW1lcmEtBjsHVDoOc2VhcmNoX2lkSSIpYWE5ZjVhNDItNDk1Ny00NTNjLWEwZTctNmUzYTI0ZTM4NjUyBjsHRjoJcmFua2kG--b2e99809cad1c3123c5b7808a0eaefbfb6e1eabc

Factory reset
https://support.wyzecam.com/hc/en-us/search/click?data=BAh7CjoHaWRsKwhfeozTUwA6CXR5cGVJIgxhcnRpY2xlBjoGRVQ6CHVybEkib2h0dHBzOi8vc3VwcG9ydC53eXplY2FtLmNvbS9oYy9lbi11cy9hcnRpY2xlcy8zNjAwMzE0ODQ1MTEtSG93LXRvLWZhY3RvcnktcmVzZXQteW91ci1XeXplLUNhbS12MS12Mi1vci1QYW4GOwdUOg5zZWFyY2hfaWRJIiljYTQ5Y2Q5OC1hNWIzLTQyYWItOTRkMi0zNTQ3MGFkN2JiMjcGOwdGOglyYW5raQo%3D--26047b2ca3a5f14ac5d39ecb12377777fc1eaf63

Have you tried formatting the card?
https://support.wyzecam.com/hc/en-us/search/click?data=BAh7CjoHaWRsKwhbiIzTUwA6CXR5cGVJIgxhcnRpY2xlBjoGRVQ6CHVybEkiX2h0dHBzOi8vc3VwcG9ydC53eXplY2FtLmNvbS9oYy9lbi11cy9hcnRpY2xlcy8zNjAwMzE0ODgwOTEtSG93LXRvLUZvcm1hdC15b3VyLW1pY3JvU0QtY2FyZAY7B1Q6DnNlYXJjaF9pZEkiKTMxYTFmMDRmLWIzZjEtNDZmZi1iMzk2LWE0NmFiM2YzZDljMgY7B0Y6CXJhbmtpBw%3D%3D--ff4ae6611fa9305c6a5f370ed9584a38e9fe4575

3

Mone started to stop saving clips a few hours ago. I did join CMC yesterday, then adjusted my detection settings to be more sensitive. Just before the clips stopped saving I was seeing pop up messages but forget what they were saying. I do know that just before then several clips took a long time before I could view them.

4

If you have an Android, you should try rolling back the firmware.This has happend to me a few times. With this most recent Beta update the same issue occured. Go to settings/device info and select are you having problems. I rolled back to version .111 and everything is back to normal.

1 Like
5

I restarted the Cam V2, it is fine since then

1 Like