Cameras randomly not showing / playing recorded videos and not recognizing SD cards - recent issue

Hi @RDI and welcome to the Community forum!
I’m running the same version w/no trouble. It was mainly a fix for time zones with +13 & +14 hrs from GMT. There is a good chance it is a corrupt uSD card.

  • Remove the uSD from the camera to test in your workstation.
  • Check the disk with the command line C:\Windows\system32>ChkDsk X: /r Where X is the uSD card
  • Format the uSD card and un-check the default “Quick” option so it can mask out bad cells.
    Note: The Format from the App is a Quick Fromat

Quick format just marks the partition as “formatted” and destroys the journal that keeps tracks of the files and their locations on hard drive.

Full format will clear files completely from the partition, rebuild the file system, volume label, and cluster size, and scans partition for logical bad sectors; that’s why full format is slower than quick format. Wyze devices must always use the FAT32 format.

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