Cameras Not Connected

beta

#1

Every now and then camera’s in app show that they are not connected. I am still getting alerts on them, but they go through the number cycling trying to get connected and I have to power cycle. This started happening more recently with the latest firmware update.


#2

Are you using the beta software or public released firmware?


#3

I have the same issue. (Says connection failed -90, but still local recording and getting push notifications. Power cycling the camera always resolves the issue)

Android 7.1.1
Wyze app 1.2.32
Firmware 3.9.2.30


#4

I’ve got the same issue too, with some of my cameras.

Does this problem arise because of the wireless connection. I have a router as a repeater with the same SSID, would that be a cause of this issue?

I am planning to change the SSID name and check for a while.


#5

First issue so far with beta testing …

I am also having intermittent connection issues when I’m away from home. I have 2 cameras and one connects and the other gets the "connection failed (-90)”, and I’ll still get alert notifications on both… So I’m not sure what the mysterious -90 error is either.

Wyze app 1.2.32

Firmware 3.9.2.30


#6

I found the issue I was having. This camera I wasn’t using the power brick it came with, I was plugging the camera directly into a USB powered outlet on a surge strip. The total amps were not there so it was not giving a strong power connection to the camera. Ever since I switched to use the power brick I have not had the issue. Curious if I will have the issue when I piggy back the power on the cameras when I get my other cameras.


#7

Since updating my app to version 1.2.65 yesterday I also have been getting stuck on connection failed (-90).


#8

Exactly the same here. The issue only started after the update.


#9

Same issue here after the last app update…


#10

I am having the same problem


#11

Firmware 3.9.3.28, Android app version 1.3.107. Have not had connection issues in a while. Fingers crossed that it’s a thing of the past.


#12

I also have the failed connection issue (I think -90). When it occurs, rebooting my modem always fixes it. I am going to put a timer on the modem and cycle it a few times a day until they get this figured out. I need the cameras most when away from home and there is not always someone home to reboot the modem. This started when I joined beta.