Aloha All, This morning all my cams disappeared from my app. The cams themselves are still able to record but the live feed (individually named cameras) are not popping up. In the recorded events the cameras are now listed under Mac address. When I open the app on home page it only gives me an opti…

Cameras disappeared in app

cam-v1-v2, troubleshooting, android

gyzmo October 28, 2020, 8:59pm 4

Service Advisory: Wyze devices missing from the app - 10/28/20 Wyze News

10/28/20 3:00 PM PT - The service has been restored. We’re going to continue digging into this and analyzing the causes that led to this incident so they can be addressed. If you are still having difficulty with your devices showing in the app or sending logs, please contact Wyze Customer Support. https://support.wyzecam.com/hc/en-us/requests/new 2:43 PM PT - The process is close to completion and we are seeing reports of resolution for some people. We’ll continue monitoring metrics before we …

3 Likes

show post in topic

Home
Categories
FAQ/Guidelines
Terms of Service
Privacy Policy

Powered by Discourse, best viewed with JavaScript enabled