Camera wont stay working, turns off

beta

#1

I am on the BETA software and since updating to it a few days ago my camera will not stay working.

Every time I check the camera in the app it says connection failed (-90) Please try to power cycle the camera.

If I do reset it it works for awhile again, but then it goes back to this and I have to reboot it all over again.

Whats going on?

EDIT:

Android App version 1.3.113

v2 Camera firmware 4.9.1.60


#2

Since there are 4 different Betas (v1 cam, v2 cam, Android app, iPhone app) you will need to be a bit more specific.

If it is camera related, then probably camera firmware. What version of camera (three versions exist, v1 with 2 LED (Nov 2017 - Jan 2018 ?), v1 with 4 LED Feb 2018, v2 with 4 LED). Both v1 camera use the same firmware. I have 2 v1 4 LED models that have FCC ID:2ANJHWYZEC1 but I am reasonably sure this did not change between the 2 and 4 LED versions. My v1 models have MAC addresses that start with AF:DA:22:21:48, I have seen pictures of v1 cameras with MAC: addresses starting with 94:51:3D:02:A6, I have no idea if that was a 2 LED or 4 LED model.

What version of camera, and what firmware is currently loaded in your camera? If you remember, what was the previous version of firmware?

LikeWyze may request a logfile from the camera (if you have an SD card).


#3

Mine is doing the same thing. I’m using Android it keeps shutting down eith the message please power cycle the camera.