Camera won't recognise SD Card

support

#1

I purchased five cameras, out of them, two are not able to read the SD Card.

 

I’m only using sandisk, 32GB SD cards formatted to FAT32.

 

I’ve swap the cards between them, cycled through the update and installed/re-installed them.

 

Still having issues with these two…any idea of something new i could try?


#2

Try formatting on computer as exFAT, insert in camera and immediately reformat from within the Wyze app.


#3

I’m having the same issue… bought 4 cameras, 2 won’t read SD cards. All 4 replaced WyzeCam V1’s and the cards came right out of those where they worked fine.


#4

Tried this, but the V2 won’t recognise a SD card installed

 

Any other suggestions?


#5

Sorry, no. If you’re sure the card is being fully seated when you are installing it, then I think at this point you will need to contact support.


#6

Same with me. My first wyzecam the sd card worked great. I ordered 2 more cameras and 1 of the 2 the sd card is not recognized, no matter what I try. On my other new camera it does recognize the sd card, but when I installed it there was no “gong” like there is suppose to be to confirm proper installation. I’m using the same sandisc sd cards that I used in my first camera. I think it’s a defective sd card slot., lack of quality control…you know, check the sd card slot for proper operation BEFORE shipping. Submitted ticket to customer support.


#7

I have the same problem. Did everything twice and still does not recognize the SD card


#8

My SD card worked the first time I inserted it approximately 12 hours of usage. However it did not recognize SD card anymore on the 2nd day after I unplugged and relocated camera. Please help me fix as I was ready to purchase 3 more but have to put on hold till I resolve this issue. Thank you.


#9

Try this: remove the card from the camera. Then power cycle the camera and reinsert the card when it’s powered up. If that doesn’t work, try formatting the card (FAT32) on a computer. If that doesn’t work, do you have another card you can try? If all else fails, file a support ticket from within the app.