Camera V3 snapshot instead of video

[SlabSlayer]

Recently had another user experience the same CamPlus Subscription drop on 4 cams.

Successfully restored CP activity on all 4 cams by doing a cache clear procedure:

Cam plus license failure

What type of cams are on these licenses? Are all 4 experiencing the same license no-load? Many have been able to reset their app cache to get it to reload updated data from the web. It doesn’t always work depending on the cam type, but it is worth a shot. After you have verified that all 4 cams are assigned to the appropriate license within the CamPlus banner in the Account → Services tab: Account → App Settings → Clear [Cache] Account → App Settings → Sign Out Force Stop app from your OS O…