Camera stops working and setup is not working

Both of my pan Wyze camera stopped working tried the steps of power cycling several times, tried to reset the camer and I did not hear the setup ready voice , when plugging in the camera the light turns yellow the changes to flashing then after 5 minutes it turns off any one can help me with this I sent email to support more than a week and didn’t get a reply

https://support.wyzecam.com/hc/en-us/articles/360012903431-Connectivity-issues

Otherwise try contacting support again. They are exceptionally busy.