Camera keep loosing power

Why does my cameras keep loosing power from the plug plugs still working fine second camera it happened to like if power suply in camera dies

Hello @osomcs33, have you tried using the camera with a another USB cable and power brick different from the one which came with the camera?

Yes i have it powers on and when it spins before it powers on phobe it just powers of

The camera wires in side the xamera are so tangled from it spinning it ripped the power wire on both need to improve this issue

Keep in mind that this forum is primarily a user to user community. If you don’t get a helpful reply here, I suggest you file a support request including the log files for more help. You might want to go ahead and submit your ticket now as there is somewhat of a backlog. If you end up getting the issue resolved before support contacts you, then you can always let them know that it’s already resolved.