Camera does not turn on

wyze-cam-pan
#1

After two months of light usage without problem, yesterday my camera turned on for short period of time and then shut off and does not turn on anymore. I have tried to plugged in and out several times with no luck. Does any one know how to fix it?

#2

Do you hear a clicking sound?

#3

Test the power supply/cable with other device

#4

I did, and it works fine with other device.

#5

yes but at middle of camera revolving stopped working and did not turn on again.

#6

This sounds like a probably return case, although you might want to try a factory reset.

Keep in mind that this forum is primarily a user to user community. If you don’t get a helpful reply here, I suggest you file a support request including the log files for more help. You might want to go ahead and submit your ticket now as there is somewhat of a backlog. If you end up getting the issue resolved before support contacts you, then you can always let them know that it’s already resolved.

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