Camera does not start

support

#1

Hello,

After I installed the app and plugged in the camera, the orange light stays solid for a few seconds, than starts flashing, as per instructions.

But when I push the button, nothing happens. No Ready to Connect, nothing. The camera ticks like crazy though, maybe twice a second, like an old clock.

If I hold the button longer, the LED goes off, then solid again, and then flashes as it should - seems like the camera is resetting.

Did I got a DOA one? Thanks.


#2

It does sound like you might have gotten a defective unit. You should probably file a support ticket on it.


#3

Did that, thanks!