Cam v3 unexpected siren trigger - what did I do?

Power & Lighting
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#1

I have a v3 cam pointed at my backyard and yesterday upon taking my dog out first thing about 7am an unfamiliar alarm type of sound started. Took me a bit to figure out it was the v3 cam up on the balcony but I could see the red light flashing on the front. But there was nothing showing up in the app to indicate the siren was on, so I had to go upstairs and unplug the unit to get it to stop.

I have never enabled the siren and confirmed that the settings in the app showed everything disabled. I’m unsure what may have caused the siren to go off, but I had never heard that sound before so I’m confident it was triggered precisely when I walked out and the cam detected AI/person for some reason. Now I’m a bit worried any of my other cameras including the one in the sleeping kids’ room would sound an unintended alarm. Does anyone know of a FW bug related to this that might be fixed in upcoming releases?

The only other thing I can think of is I’m using a 16.4’ USB cable from Amazon that is probably longer than optimal for voltage drop on the cable. A low power supply voltage might cause unexpected behavior even though that seller claims this cable is compatible etc.

#2

The latest update made the siren an event that can be triggered. I was trying to do it over the weekend and could not make it work. Today, with the new update it worked. Check to see if you have something in Rules.

#3

I have never used any rules, and just double checked to confirm - indeed no rules set up in my Wyze app.

#4

Same problem, siren keeps going off because it’s windy. I cannot disable it

not a single rule has been set. I HATE THIS!!!

#5

thanks for posting about this, was one of my fears with the siren. Will not update my firmware now.

#6

Can’t you just turn off Record Sound in advanced settings. I have mine turned off and have had no issues after the update I did yesterday.

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#7

It’s just one cam out of three. They all have the same rules, no sound notifications

#8

Is there an appropriate way to raise this flag to the firmware team at Wyze as a bug in the code?

#9

Why would I need to turn off record sound? I can still hear the siren with my ears

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#10

Well I don’t know the setting on your cam. People wanted rules to make the siren work with motion or other things. I assume the idea was to have it go off with either motion or sound. If sound detection was turned on that would set it off. I am not saying yours is on or if that causing your siren to go off. I did the firmware update, then I restarted the cam and the only time my siren goes off is when I do a manual push on the app. I’m sure it may be something to do with the update but I have had no issue. Besides the sound detection turned off I also have all other motion events turned off with just AI events turned on. I don’t need to be notified when a shadow or tree branch sways in the wind. :upside_down_face:

#11

I deleted the camera that was having the problem and readded it. It’s back to normal

#12

What version of FW is it running now? I removed and readded to give it another chance too.

#13

My fw version is 4.36.0.280

#14

I guess this is still a thing. I changed one of my v3 camera settings to record events and now no matter what I do it randomly starts the siren going off. Been trying to figure it out for 2 hours now. After 5 times of running out to pull the plug and apologize to the neighbors, I’m declaring this the worst feature ever!

Now I don’t have event recording enabled at all and it still runs amok a few minutes after plugging it in.

I sent in a log 362501 and 362520.

fw 4.36.6.17

Is there like an anti-tamper screw or something triggering it?