I did a quick search but could not figure out which existing topic to add my issue/post to and hence this new one. If a moderator can move this to an existing topic, please feel free to do so.
I don’t post actively and have occasionally logged in to read posts in the forum, Some of you may know that I had bought a V2 cam to place outside the front door of our home, more from a nice to have point rather than a necessity, (I had posted some pics of my installation a while back). That camera has been functioning decently, except for a few hiccups. Well, that kind of changed this fall, well after person detection was changed.
I have 2 main issues and hence this post. The main one I feel is that ever since this fall, the camera notification randomly doesn’t work! It works most times but at least about once a week, it will just ignore a person walking in the trigger zone and its not just a person detection issue. If I check my Wyze app, there’s no event recording when it clearly should have it! Best recent examples were yesterday afternnon & evening and again this morning. Yesterday afternoon I had gone outside to place some new solar LED yard lights on the porch to charge them before dusk. I was there for easily 2-3 minutes on both occassions and received no alerts! Again, this morning I stepped out of the front door to place those lights in the yard and was again in the trigger zone multiple times. No alerts! I checked the video recording and can see me in the zone all 3 times. Why didn’t Cam V2 alert me??
The 2nd issue is a bit minor but it has to be told. Prior to the summer or fall, all person alert videos would show the person stepping into the trigger zone and continue for the 10-12 seconds, or the standard time period. However, this changed in the fall. Now, when I see an alert video, it’s clearly 4-5 seconds after the trigger event. So, if the UPS guy comes to leave something on our porch, he’s gone from the video before the alert video begins! How is that of any use, huh!? Fortunately, our house is in a gated community and fairly safe. Additionally, if I was really concerned, I have used the live recordings to roll back to before the alert start time to confirm my thoughts. That’s still a bad deal.
Does anyone else have this kind of issue? Help.