Cam+ question

I’d post the video but it would seem that “new users” can’t post videos??
Have paid for Cam+ for Person detection to get full videos yet I have a video that clearly shows a person and it only registers it as " motion "

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Welcome to the Wyze community @mlaplante27!
Have you gone into your Wyze app, then account, then services, then selected the camera(s) for Cam Plus?
If you’ve done this, the person may be too far away from the camera to be registered as a person. Person detection works do a Pixel-based detection intelligence.
I tag the @Mods to see if they can help with allowing you to upload.

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@mlaplante27
I have made it so you can upload the video

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[https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyzecam.com/brlepage/45/21184_2.png] Brlepagehttps://forums.wyzecam.com/u/brlepage Forum Maven
October 17

Welcome to the Wyze community @mlaplante27https://forums.wyzecam.com/u/mlaplante27!
Have you gone into your Wyze app, then account, then services, then selected the camera(s) for Cam Plus?
If you’ve done this, the person may be too far away from the camera to be registered as a person. Person detection works do a Pixel-based detection intelligence.
I tag the @Modshttps://forums.wyzecam.com/groups/mods to see if they can help with allowing you to upload.

event1602848169000_2CAA8E152FEA011602848169.mp4 (906 KB)

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Is that camera selected as your camplus cam under the camplus service?

I here is your video embedded in the thread the email attachment didn’t work:

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Person detection does work, trouble is it can’t distinguish between cars and cats and lights turning on and off. I think my motion detection covers everything, So why would I need person detection, people don’t look like cars.

This has been a known issue, Wyze is working on it.
If the cars and lights are close enough to the camera, they’ll register as a person because of their size.

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Ok then why pay for it right ?

Thanks. I get camera trips because of shadows moving.
Ill get 30 motion detections somedays , one second apart . Yet I have my sensitivity to low.

I always send a report to Wyze because if people don’t report it, how the heck are they supposed to know to correct it right ?

Still better , and a whole lot cheaper, then a ring System

This is from my cottage in Vermont and I live in Ottawa Canada…border shutdown has made it impossible to go to my camp so the Wyze cams are my security system

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Any idea why I am not getting any as in zero person detection when I know for a fact that somebody walked in front of my camera? Yet everything seems to be working fine with the camera.

Your not alone and if I could figure out a way to upload my ghost, the neighbor that appears transparent 15’ from my new Cam Plus. When he approaches his car on the street he shows up better. The cam does not green tag him either, but it sure enough gets all the flea infested cats that sit on my door mat scratching with a vengeance. If it wasn’t for my Cam Plus I would not have known how my indoor cats got fleas. As for my mailbox it shows up well .

Is the picture from where the cats are, does the picture have more contrast between the subject and the background, than compaired to the area the “ghost” appears? If the subject is dark, and the background is dark, the ai is gonna have a hard time distinguishing what the subject is compaired to not the subject.

There should be an upload button Screenshot_20210225-151828 somewhere near the message box that you can upload your media with. You can read more posts and post replies and the more you do that your forum trust level will get raised. But I’ll tag in the @Mods to see if your level can be raised to help out the issue in this post.

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I checked their trust level and they are already able to upload files. @dsderowin

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Is person detection enabled? Follow the instructions I posted above to check.
Make sure you have no filters applied at the top on the events page.
It should look something like this: