After submitting a support request into the cause of the “Dropping” configurations. I do believe this early adopter is done with this company for now. They did great on the cameras and the sensors, but the lights, they have missed the boat. There is NO WHERE IN THE WORLD, that has constant electrical power. This is what I got back from them on my response to their lack of caring that this is an issue:
We apologize that you feel that way about the Wyze Bulbs and we’re constantly listening to the community and doing our best to give you the best experience possible with our products.
We have a Wishlist section of our Community where you can submit feature requests like this directly to our product team. This is the best place to let our team know what features you would like to see.
Here’s a link to the Wishlist: https://forums.wyzecam.com/c/wishlist
In my previous message, I mentioned that if the bulbs lose connection to the Wi-Fi or experience a power outage then you will need to set the bulbs up again because they have disconnected themselves from the Wi-Fi and essentially “forgot” until their connected again.
Once again we apologize for the inconvenience and if this is something you’d like to return then I’d just need a full first and last name, physical street address, order number and proof of purchase and best phone number.
If you need anything else now or in the future please feel free to reach back out and we will do our best to assist you.