Brand new floodlight v3 - can't get it past solid red light

I’m new to Wyze and I just got a new floodlight v3 cam direct from Wyze, Physical install went fine, the floodlights come on but I’m trying to setup the camera and pressing the setup button does not give me any “ready to connect” prompt. It’s just stuck on solid red. I’ve tried turning it off/on (which means flipping the breaker), holding the setup button for 10s+ and neither of those things work. No card is in the slot. Not really the best impression of Wyze so far and I’ve got more cameras coming, so hopefully there is something I’m missing?

Sounds like the camera may need to be replaced.

1 Like

Okay thanks, I’m working with support now.

Just as a followup - Wyze sent me a replacement and it worked with no issues. :slight_smile:

1 Like