The wire screw terminals for Line, Load & Neutral on the Wyze switch are very weak. Installers can remove the switch face by unscrewing the 4 torx size “6” screws. Then the switch face easily pulls off. Pre-install your own 3 wires by 1st griping the square terminal base with pliers before tightening down the terminal screw. Then reattach the face and install into the house electrical box. This will solve a lot of headaches.
I wish I had read this recommendation before breaking 2. Unfortunately, I don’t have a Torx head bit anyway (I presume that’s why they used them). This level of design mistake is inexcusable.
I did a warranty claim for 2 and they sent out another box of 3.