Hey everyone! We realized that right now it is taking a long time to hear back from us, so I went ahead and drafted a basic troubleshooting guide for the Wyze Cam v1 & v2. Hopefully this will help you either solve the issue you are experiencing, or be able to provide us the details we need to resolve your issue even faster.
We are sorry for the inconvenience but we hope this helps!
Please follow this link-