Sorry, that was not my intention. For some reason, I’ve had trouble in-person, and now online, expressing myself. I’ve seen that people think I’m complaining about them or their business, even if I’m actually giving them a compliment. This is something I’m going to need to work on. Thank you for bringing this to my attention.
I’ve posted this above, but will respond to your post with the same thing:
I’d like to clarify something regarding my post.
My post is regarding basic functionality, that the average person would likely expect.
So, let’s imagine an elderly couple, that although have had a smartphone for a few years, never had a security camera. After deciding they’re not in the best health to clean their house, they decide to hire a cleaning company. After telling a friend about it, they are advised to get a camera to make sure nothing is broken or stolen. They are recommended by a friend (who isn’t aware of their financial situation) to get an Arlo Q, but see the cost is out of their budget. They head to Home Depot, and see Wyze has a nice display there, and is much more affordable. They pick up the camera, and are stopped by an employee, recommending they get a microSD card for continuous recording, so they don’t miss anything. After they get back to their house, they call another friend to help them get setup. After they leave, they are confident they will have what they need if something were to happen with the cleaning service.
Then, they realize that every time there is motion, they just see 12 seconds. They can’t understand what the problem is, because their friend did put in the microSD card as recommended by the Home Depot employee. They keep choosing the motion alert, but just see the 12 second clip, and nothing else. They also notice that these clips are with pictures of their friends and family. They don’t understand what is going on. They call their friend back to see what the problem is, and are then explained that it’s actually a more complicated process (needing to remove the microSD card, transfer the data, put it back in, etc), so for their case, they really should just invest in something else that is easier to use, because otherwise they will need to stop by on a regular basis to help them out.
So, my point is, Wyze is still missing the basic functionality that most people would expect. That’s the reason, in my opinion, this should have all been taken care of before adding person detection, a smart bulb, smart plug, etc.
I’m a fan of Wyze, and am glad to see them continue to improve. I’m just surprised, that one year later, there is still not the most basic functionality available out of the box.